Privacy Policy

Cedaron Hills Business Solutions respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains what information we collect, how we use it and the choices available to you when interacting with our website.

1. Information We Collect

When you submit an enquiry through our contact form, we may collect the following information:

• Your full name
• Your email address
• Your phone number, if provided
• Your school or organisation name, if provided
• The message or enquiry you submit

We may also receive basic technical information through our website hosting and service providers.

2. How We Use Your Information

We use the information you provide to:

• Respond to enquiries and requests for information.
• Provide information about CedFin School Management System.
• Arrange product demonstrations and discuss potential services.
• Communicate with you about your enquiry.
• Maintain and improve our website and services.

We do not use information submitted through the contact form for unrelated purposes without an appropriate basis.

3. Sharing of Information

We do not sell or rent your personal information. However, information may be processed by service providers that help us operate our website and handle enquiries.

These providers include:

• Formspree: Processes contact form submissions and helps deliver enquiries to us.
• Cloudflare: Provides website hosting and email routing services.
• Email service providers: Help us receive and manage communications.

These providers may process information using infrastructure located outside Zimbabwe. Their handling of information is also subject to their applicable privacy policies.

4. Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide requested services, meet applicable legal obligations and resolve disputes.

6. Your Privacy Rights

Subject to applicable law, you may request to:

• Find out whether we hold personal information about you.
• Access personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Object to certain processing of your personal information.
• Request deletion of personal information where applicable.

To exercise these rights, contact us using the details provided below.

7. Children's Privacy

Our website is intended for schools, organisations and individuals making business enquiries. We do not knowingly request children's personal information through our website contact form. Please do not submit student personal records or sensitive personal information through this form.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage visitors to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Cedaron Hills Business Solutions
Harare, Zimbabwe
Email: [email protected]
Website: www.cedaronhills.com